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Customer Testimonials

2/13/2012
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Perfect experience. I have purchased several diamonds from Mike. He is always available to talk the purchase. He is very knowledgeable and upfront about what diamond would be best for the design. I had him make a custom design and it was perfect. Definitely would go back again.
2/8/2012
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Great experience! Over a 2 week period, I talked with Mike at least ten times. He reviewed more than 30 diamonds and ultimately recommended a beautiful stone with great value. There was absolutely NO pressure and he was very patient. I have no regrets and will definitely shop with McGiverns again in the future.
2/6/2012
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My experience with McGivern Diamonds was BEYOND my expectations. It is easy to be skeptical when making such an important and large purchase online, but after dealing with Mike, I would 100% recommend purchasing from him to my family, my friends, and absolutely anyone. He is a straight-shooter and very professional - something many other jewelers could learn from! If you are hesitant or unsure on making a purchase from him, don't be! I am thrilled everytime I look at my ring, and I am so happy I discovered this business!
2/3/2012
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I couldn't describe my experience with Michael better than the reviews listed below. Extremely responsive, incredibly honest and fair, excellent packaging, and great stone. Any fears of purchasing something as personal as an engagement diamond on-line are simply eliminated by McGivern.Thanks Michael.
1/27/2012
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If you want to Return or Exchange an Item, its no problem with McGivern. Mike is most helpful as well.
1/26/2012
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I was looking for an engagement ring, found Mike online, and from the time I first contacted him until the end of the process, I could not have asked for a better experience. All of my contact with Mike was via email, and he was very responsive and answered all of my questions thoroughly. I needed a ring quickly, and Mike did everything he could to expedite the process. Unfortunately, my proposal did not go as expected, and I ended up returning the ring. Mike's return policy was spelled out on his website, and went exactly as promised. I returned the ring within the acceptable time frame, and Mike had a check for the full purchase amount in the mail within days. No small feat considering that the ring I purchased was close to $60K.Mike exceeded my expectations in every respect, and I will definitely use him again in the future. I would recommend McGivern Diamonds to anyone looking for professionalism, competitive pricing, and flawless service.
1/22/2012
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Mike and his family were so helpful in the process of finding a diamond and a ring. We decided on a stone and a setting and it was ready the next day! We will be back in the future!
1/9/2012
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Mike McGivern was extremely helpful when I was looking for a new diamond for my wife. He steared me in the right direction and I always felt he was looking out for my best interest and not just trying to upsell me. The price was the best I could find anywhere and they shipped and delivered exactly as promised, even during the Christmas rush.I am in Nashville, but I've already told my friends that the best place to buy a diamond in Nashville is in Ohio...:)
1/4/2012
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I found a setting I loved at a retail jewelry store in Florida while on vacation. We felt it was way too expensive, so when I got back home I decided to shop via the internet. I found a few sites where I could search for diamonds and then I compared the "deals" on each site to each other. I found that McGivern Diamonds had the best prices for similar quality diamonds. I had thought I would buy a diamond from McGivern and then purchase the setting from the original store in FL, but I never heard back from the store in FL. I was able to speak directly with Michael McGivern when I called to discuss options on how to set the diamond and which diamond might be a better choice for the price. He was extremely helpful, very professional and came up with various options on how I could end up with the ring I wanted. I ordered my ring on 12/5/11 and received it today, 1/4/2012. It is just what I had hoped for and at a much better price. I am extremely satisfied with my shopping experience with McGivern Diamonds and hope to work with them again in the future. L McCracken Bella Vista AR
12/30/2011
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McGivern Diamonds is FIRST class.I wanted to replace my original diamond solitaire that I unfortuneately lost. Michael McGivern helped me find the PERFECT replacement. Reputable and wonderful to work with. I would definately recommend McGivern Diamonds.
12/29/2011
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"5 Star Rating"!!! We have ordered from Michael McGivern several times now, and have been extremely pleased with the quality of the products purchased, his service, expertise in the diamond market, and willingness to "do what it takes" to get our business. I would highly recommend Michael and McGivern Diamonds for all of your diamond jewelry purchase needs. Sharon Skeen on behalf of Keith Leibfried.
12/22/2011
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Michael McGivern and my experience was beyond five star. I have to say I was a careful shopper, actually a difficult shopper, and Michael was more than patient with me. All of my questions were professionally answered, I ended up with exactly what I was expecting, and the service was more than prompt. None others in this business have ever afforded me such service or impartial advice.I visited the typical mall stores and checked on line where I ran across the McGivern website. There was no difficulty in navigating through it to refine what I was interested in. At that point I made my first of many calls to Michael and received immediate, impartial and expert advice.Without a doubt I will be back to McGivern Diamonds for my next purchase.Greg Hallback, Cloquet, Minnesota
12/13/2011
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This is the second time I have purchased a item from McGivern Diamonds. The first item was my wife's engagement ring, now I returned and purchased the anniversary ring, both were in platinum.I work for a web site so online purchases are not new to me but jewelry is a very personal purchase not to be taken lightly, so I tend to be more inquisitive.Each time my concerns were addressed by either Michael or his staff in a very timely manner. They always made me feel comfortable, my business was important and the staff were my friends.I will continue to use and recommend McGivern Diamonds, Michael McGivern and his staff.Thanks again guys!
- Charles Judge
12/12/2011
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If you are looking for someone to help guide you the process of buying a diamond, look no further. I looked all over the internet, went to 47th street in Manhattan, and really did my research. When making such an expensive purchase, you want to make sure you are dealing with someone who is knowledgable, and trustworthy. I called Mike and told him what I was looking for, and my price range. Within a day, he sent me a list of diamonds that met my specifications in addition to what he thought what be the best value for my money. They were all beautiful. The diamond that he suggested was not even the most expensive one. Let me say the diamond that I ended up buying is stunning. My fiance loves it. If you are worried about purchasing your diamond online, don't be. There is a 30 day return policy. Mike is that good and you won't be disappointed.
12/6/2011
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My experience was wonderful. Michael was easy to work with and did everything he promised. He more than delivered! I will go to him for all my future needs and refer him to all my friends.
11/30/2011
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5 Star all the way! I am so happy I ended up doing business with Mike at McGivern Diamonds. I went to him after I was given the run around at another jeweler. I was very nervous purchasing an engagement ring over the internet. Long story short Mike had the perfect diamond for me and was able to duplicate a setting I had seen somewhere else. The ring is spectacular. Mike's service was tremendous. He promptly answered all the emails I sent him and was patient with all of my questions. I had my ring appraised the day I received it and the ring appraised for much more than I paid for it. I am a customer for life. And by the way she said "yes"!I will not hesitate to refer friends and family to him.
11/25/2011
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My husband and I were interesteted in upgrading my engagement ring (well I was at least). We had initially purchased the center stone through McGivern and subsequently a set of diamond earrings.Mike walked us through our options and it just arrived in FedEx along with the appraisal. It is gorgeous and has exceeded my expectations.I would highly recommend purchasing through McGivern and will remain a repeat customer.Susan from Seattle
11/20/2011
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My fiance loved her ring and can't stop looking at it any smiling. After looking through the store location and the online website, Mike was very helpful and attentive to the things that she was looking for in a ring. He was able to locate the ring on their website that looked just like the picture that I had. Mike is very responsive to emails and goes out of his way to ensure customer satisfaction. The friendliness of the staff made the experience once of a lifetime. The online website is great as it has prices and good ways to limit selections. I would definitely recommend them to anyone who appreciates the customer service.
11/12/2011
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I just received my diamond and I immediately called Mike to thank him for his amazing service and beautiful diamond. I ordered the diamond Thursday afternoon and it arrived through FedEx Saturday morning! I have spent over 3 months searching for the perfect diamond in Los Angeles where I previously lived to my new home in Pittsburgh. I had to return a Tacori engagement ring back to Los Angeles due to the ring having issues. In all I have probably been to over 50 stores. I have spent countless hours and miles going from place to place. The diamond purchased from McGiverns is amazing and for the price, It was even better. It easily blows anything away at any store I have visited for the price. The cut, clarity and color grade were spot on from the description. I was a little hesitant to purchase a diamond online at first...But after speaking to Mike felt that everything would be ok...And it sure was! I would give McGivern 10 stars if possible. Do not hesitate to call Mike and Purchase from them. They are the real deal.-David M.
11/6/2011
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I lost the diamond out of my engagement ring that I had for many many years. After checking with my local jeweler, I decided to see what was available on line. I was uncomfortable with ordering a diamond on line, but after talking to Mike I knew it would be all right. I did the diamond education they offer on the site and then went to the section of the size diamond I was going to replace. I was assured that returns were no problem and the ordering process was so simple. The day my diamond arrived I was so happy to see how beautiful it was and how careful they were in the packaging of it. I took it to my jeweler to set it and they checked the diamond and assured me it was as it was supposed to be. It was set in a Tiffany setting and I LOVE IT.I am so happy, that I tell all my friends and will surely order again.Marge
11/3/2011
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Everything about the owner & company is fabulous ! The service, the quality, quick response, expert advice, and the diamonds ! I was very uneasy about buying something so valuable online but went ahead & picked a diamond and setting. When it arrived - wow, I was blown away at how gorgeous it was !
10/31/2011
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Santa hit a home run this year!!!! I discovered McGivern Jewelers online and after talking with Mike, I decided to allow him to custom make a remount for me. When FedEx arrived I have to say, I was blown away by the results. It was made exactly how I described my wishes and the mounting was substantial and more than I could of ever dreamed of. They will certainly be my "go to" jeweler from now on, hands down. Price, quality, support, results, what more could you ask for???? Happy In TN
10/28/2011
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Another satisfied customer!!! I researched several websites for weeks before making my purchase with McGivern Diamonds. The prices and selection were amazing-- but the service I received is what really pleased me the most. I got exactly what I wanted and I will treasure it forever.
10/27/2011
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Mike was so helpful in looking at certain stones I was considering and helping us chose just the right one! He responded quickly and with patience to my never ending questions! The transaction was fast, accurate and amazingly pleasant. The stone is so much more than what we expected to get with the money we had, it is SO Beautiful and has great sparkle! That was all due to Mikes help.I hope to be back soon for another one!Jackie
10/26/2011
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Mike McGivern is Responsive, Reliable, and Reasonable!!! Absolutely Awsome!!! I will do business with McGivern Diamonds again in the future. Thank You.
10/7/2011
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I wanted a large diamond that was clean & the best value for money I could buy. Mike McGivern suggested a larger alternative & only $500 more to what I had selected that worked out to be a fantastic stone & exactly what I wanted. I am very pleased with the whole process as I had not bought a diamond online before & I will certainly be doing it through Mike again.
10/1/2011
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I have been very happy with my experience working with Mike McGivern. My husband bought my engagement ring and diamond earrings from Mike. My brother-in-law also bought my sister's engagement ring and wedding band from him as well. When I unfortunately got divorced I was so relieved that Mike was able to help me sell my wedding ring. He is very trust-worthy and I would highly recommend McGivern diamonds to anyone.
9/27/2011
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Great service. Diamond graded eaxactly as Mike said it would. Thank you for your prompt service and help.
8/18/2011
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The people at McGiverns Diamonds are 100% upfront and honest with you. I shopped around when looking for the perfect engagement ring. The customer service compared to other diamond retailers was like day and night. I was totally stunned with how nice and helpful their staff was. Hands down customer for life.
8/3/2011
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Mike at McGivern Diamonds could not have been more helpful. We have bought earrings and rings over several years and would give him a five star rating in value and customer service.F.A.,Santa Barbara